Buquebus Reviews

Buquebus has an overall rating of 4.4 based on 79 reviews. Customer feedback on Buquebus is mixed: Buquebus reviewers highlight positive aspects like efficient booking process, comfortable travel experience, friendly staff, and punctual departures, which strongly appeal to travelers between Argentina and Uruguay, families, and tourists. However, Buquebus is often criticized for its limited food options, high ticket prices, occasional delays, and lack of onboard entertainment.

4.4/5.0

79 reviews

5 Stars

19

4 Stars

1

3 Stars

1

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4

1 Star

0

All Buquebus Reviews (79)
chris1975
May 26, 2026
"I had a easy time waiting..."
I had a easy time waiting here before my flight. The terminal was clean, simple to get around, and the seating was decent enough. The whole waiting area felt calm, which was nice before boarding. I also asked a quick question and the support staff basically said, “You’re in the right spot, boarding will start soon,” which helped me relax a bit.
hello_francine346
May 08, 2026
"Great Communication the Whole Trip"
I really appreciated how they kept me updated throughout the entire trip. From my experience, that kind of communication makes everything feel so much easier and less stressful. It was nice knowing what was going on every step of the way...
dale_Lewis87
May 06, 2026
"Just felt safe the whole trip"
The security checks were quick, the staff stayed calm and helpful, and I just felt safe the whole time onboard.
Aura-moffatt
April 23, 2026
"Quick and Easy Help"
I had a quick question about my booking and they got back to me fast. The person I spoke with was really nice and sorted everything out without any hassle. any extra back-and-forth would’ve been unnecessary because they handled it right away.
Johnathan-long
April 12, 2026
"Pretty comfy ride to Colonia"
I took the Buquebus from Buenos Aires to Colonia and it was, nicer than I was expecting it to be. The seats had a decent amount of space, so I didn’t get that squished-up feeling, which was good for me. The boat was clean and not too loud, and the air conditioning was kind of exactly right, if that makes sense. Boarding was simple too, no big confusion or anything. Mostly I just liked that I could sit there and relax for the trip. I’d use it again, happily.
martha_Lombardo78
April 04, 2026
"Pretty much confirmed what I’d heard about delays"
I booked with buquebus and, the ferry leaving almost an hour late just kind of confirmed what I’d already heard about them not being the most punctual. I get that delays happen, but the lack of clear updates made it more frustrating than it needed to be. Everyone was just standing around looking confused and trying to figure out what was going on. The trip itself was fine once we finally boarded, but if you’re on a tight schedule, I wouldn’t count on them being right on time.
john_Gooding73
March 31, 2026
"A Pleasant Buquebus Trip"
I took Buquebus last week, and to be honest, it was a better experience than I had anticipated. The food onboard was quite good, nothing overly fancy, but fresh, tasty, and perfectly fine for the journey. The seats were comfortable, the bathrooms were clean, and the Wi-Fi worked decently most of the time. Overall, it was a smooth and convenient way to travel, and yeah, I’d definitely use it again.
jimmie.Wallace
March 28, 2026
"Glad I Trusted My Gut on This Ferry"
I had a good feeling booking this ferry for my car, and it turned out to be the right call. Getting across was simple, smooth, and totally hassle-free.
allanshunk3968
March 10, 2026
"I took Buquebus from Buenos Aires to…"
I took Buquebus from Buenos Aires to Uruguay the immigration and customs part was way easier than I expected. I was kind of nervous about dealing with luggage and figuring out where to go, but the lines moved quickly and the staff were good about pointing everyone in the right direction. Just a heads up to anyone worried about it: don’t overthink it like I did. Compared to airport immigration, this felt much simpler and less stressful. I’d definitely use Buquebus again.
Michael_diaz83
March 07, 2026
"Handled the delay well"
So, yeah, my trip with Buquebus ended up being delayed, i was a little worried at first because, you know, delays are never really a fun thing. But they did explain clearly what was going on, which helped a lot. Then when the time changed again, they helped me switch things around without turning it into some huge hassle. The staff at the counter were actually really calm and nice too, even though there were a bunch of people asking questions. I mean, it wasn’t perfect, obviously, because waiting around is annoying, but overall I feel like they handled it really well and genuinely tried to fix the situation.
JefferyFallon
February 18, 2026
"Expected a simple booking, but the payment was a headache"
I was just trying to book tickets and expected the payment to go through like it does on most sites. Instead, the payment page crashed twice, and my card still showed a charge even though I never got a confirmation email. I reached out to support, but it took way longer than I expected to hear back. The site itself isn’t terrible, but compared to what I assumed the booking process would be, the payment side felt unreliable.
LUGO
February 07, 2026
"Reliable Trip Overall"
I’ve taken buquebus a few times between Uruguay and Argentina, and overall it’s been a smooth experience. Booking was straightforward, and the boats have left more or less on time whenever I’ve used them. The only thing I’d say is the staff can feel a bit indifferent sometimes, not rude, just not especially warm or helpful. Still, everything worked the way it was supposed to, and I’ve never had any real issues, so I’d definitely use them again...
Dale_nightingale72
February 05, 2026
"Really helpful with wheelchair assistance"
I needed wheelchair help for my trip, the staff made everything so easy. They were really kind, really patient, and took the time to explain where I needed to go. It made the whole experience feel much less stressful. Really good experience overall.
Charles-gonzalez
January 27, 2026
"Fair price and no surprise fees"
I booked my ticket with Buquebus and thought the price was fair compared to the other options I checked. The trip felt like it was worth what I paid, and there weren’t any random extra charges popping up later, which is always a relief, right? Overall, I was happy with the value.
ida2002
January 23, 2026
"Super Easy Boarding"
Boarding was really quick and simple. The whole process was easy from start to finish, with no hassle at all.
josephhutchison8375
January 04, 2026
"Pretty easy booking, app is okay"
I booked Colonia tickets through the website it was straightforward. Like, no weird confusion with times or prices, everything was laid out clearly, and the payment went through fine without any hassle. The app is useful too for checking the booking and boarding info, which is nice, though... it can be a bit slow sometimes, and logging in is kind of annoying now and then. But overall, it does what you need it to do.
Annie_harvey88
January 02, 2026
"I took Buquebus the wifi worked better than..."
I took Buquebus the wifi worked better than I expected for most of the trip. You could message people, check maps, and even get a few emails to load without much hassle. It did drop once for a minute, but it came back quickly. Definitely a nice surprise.
kennywilliams4091
December 31, 2025
"I wasn’t totally sure what to…"
I wasn’t totally sure what to expect, but the boat was actually really clean. Even the toilets seemed well looked after, which was a nice surprise. The seats and floors were tidy too, and it definitely made the crossing feel a lot more comfortable than I thought it would
john1992
December 17, 2025
"First thing I noticed was all the sailing options"
My first impression was that there were plenty of sailings to choose from, which made booking feel really easy. The routes run often, and I never had trouble finding a time that worked for me.
robertkress4555
December 10, 2025
"My bag definitely took a beating"
The trip was fine overall, but the baggage handling seemed rough. My suitcase came out looking like it had been dragged around a bit, and one corner was all scuffed up. Weirdly, I remember noticing a little sticker from my last trip still hanging on for dear life, even though the bag itself looked like it went through a wrestling match

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